Shock! Horror! The internal annuity market is broken.
So, claims the FCA in its long-awaited Thematic Review of
Annuities, published today. In its 36 page report, the FCA states 80% of the
people who buy annuities from the ceding provider could have got a more
generous retirement income if they had shopped around and bought from a
different provider. It goes on to say one in six people could increase their
retirement income by more than 10% if they changed provider, and for people
with severe health conditions the figure is potentially much higher.
It also has the startling news that the situation is worse
for those with pots of less than £5,000 as only a handful of providers offer
them annuities.
And what’s the FCA’s answer to this? To conduct a
competition market study and further supervisory work. More reports, which we probably won’t get to
see for at least another 15 months.
In a way, I get why FCA had to do the report. It has to get
actual proof of the situation, to prove the internal annuity market doesn’t
work. But on the other hand, I am staggered it has taken 13 months to state the
obvious, to tell us what we already know. And to leave us dangling in the same
position, with only the promise of more reports.
This doesn’t take us any further forward. It doesn’t help
the hundreds of thousands of people who will retire this year. And it’s not as
if its hands are tied. The retirement income market is well aware it has
problems. The social media and websites are awash with ideas of what we can do
to improve the situation. It’s just a mystery why the FCA doesn’t stop, listen,
and act.
For example – I’ll give you five quick hit ideas. None of
these are original – there are several providers or organisations recommending
these today.
1.
Give people a simple pension passport – gives
people all the information they need to shop around. ABI or FCA could introduce
this.
2.
Get the provider to obtain a completed health
questionnaire – this will highlight the client’s health situation and, if
suitable, will push them towards an enhanced annuity. ABI or FCA could action
this.
3.
Get people to sign a disclaimer if they stay
with the original provider, This means we put in front of them in big letters “are
you sure about this? you might be doing the wrong thing”, Again, one for ABI or
FCA.
4.
Remove commission. Introduce adviser charging
style fees and disclosure for the non-advised channel, so people know –and
agree to - exactly what they are paying. One for the FCA.
5.
Finally, get the trivial commutation rules
sorted. We should be talking about a level of at least £10,000. HMT should be
actioning this.
Please FCA, ABI and HMT. Do something. Don’t just write
reports. We need Steve Webb’s idea of a taskforce to identify some quick wins.
Because the longer this goes on, the more damage is done to the market, and the
more people lose out.
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